Level 2 Certificate in Business Administration

Course Information

Administrators need a broad range of skills to work efficiently and help increase business productivity.  The nature of administrative roles varies depending on the level and sector in which individuals are employed.
This qualification aims to provide a flexible structure with a wide range of optional units to allow its use in different environments.  Administrative tasks may include producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.  The qualification’s objective is to equip individuals with not only business-specific knowledge and skills required to carry out administrative roles, but also the softer-skills such as communication, team working and interpersonal skills.
To achieve this qualification, learners must achieve a total of 27 credits, 10 from the mandatory units below and a minimum of 17 credits from the optional units:
  1. Communication in a business environment
  2. Manage personal performance and development

pre-entry requirements

There are no pre-entry requirements for enrolling to complete this qualification. Please contact us for more information.

Qualification number


Guided learning hours


Total Qualification time:

270 hours